Social Community for The Book On Gone Fishing (Update)
How To Manage Moderator Burnout
Emotional Intelligence
Not everyone is good with people. Their endless rants and complaints and asks can wear anyone down. But the person who is has a gift for coaching and mentoring thrives in these situations.
We often wonder if those people think of anyone but themselves. It may be that they don’t.
According to Dictionary.com emotional intelligence is defined as: “skill in perceiving, understanding, and managing emotions and feelings.” A high emotional intelligence makes us self-aware. Empathy makes us others-aware.
Empathy
Some people have a difficult time thinking about the feelings of others. They seem to be distant and off-putting. Then there is us. We’re the empaths. We feel everything — too much. We stop listening to the news because we cry at every cancer diagnosis.
Dictionary.com defines empathy as “the psychological identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another.”
Somewhere in between is the perfect empathy level for community moderators. They feel for others, and they want to help, but they keep their own feelings at bay.
Moderator Burnout
A good Community Moderator has both emotional intelligence and empathy. This allows them to both relate to the people in the community, feel their feelings, and manage them in a good way. This includes diffusing trolls and assuaging complainers.
But at what cost? Community mentors and moderators give and give and give. If they aren’t receiving, they get to a point where they are just done. Done. So done, they never want to return.
It can be even worse, however. Facebook found that moderators to ban extreme content causes mental health issues.
Read the rest of the article: https://www.peepso.com/how-to-manage-moderator-burnout/
Conclusion
Hope this post was helpful to you and that you have a very successful trip fishing with your friends and family! Check out the other sections of my blog for more tips on ThebookOnGoneFishing.
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